Thank you for choosing DiviHoster.

If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

We offer a 30-day money-back guarantee on all our hosting services. To be eligible for a refund, you must meet the following criteria:

• Your request must be submitted within 30 days of the original purchase date.
• The service purchased must be canceled.
• You must provide a valid reason for the refund request.

Refund Process

To request a refund, please contact our customer support team at support@divihoster.com with your refund request and the reason for the refund. Once your request is received and approved, we will process your refund within 5-7 business days.

Refund Exceptions

There are certain situations where refunds may not be granted:

• If more than 30 days have passed since the purchase date.
• If the service has been used excessively or in violation of our terms of service.
• If the request does not meet the eligibility criteria outlined above.

If you have any questions about our refund policy, please contact us for assistance.

This policy is effective as of 1 January 2024.